Refund Policy
Replacement Policy
Agar aapki subscription kaam na kare, hum turant replacement denge. Customer satisfaction humari priority hai.
Full Refund Available
Agar subscription bilkul kaam na kare aur replacement bhi possible na ho, to puri refund di jayegi.
WhatsApp Support
Koi bhi masla aaye — Nafees bhai ke team 24/7 WhatsApp par available hain. Minutes mein respond karte hain.
Subscription Kaam Na Kare
Agar delivered subscription bilkul kaam na kare aur hamare side se technical issue ho.
Extended Downtime
Agar service 3 consecutive days tak continuously inaccessible rahe ya errors aate rahen.
Verified Technical Fault
Agar hamare side se koi verified technical fault ho jis ki wajah se aap service use na kar sako.
Yeh cases mein refund nahi hogi — please carefully review karein:
Galat Email Address
Agar account setup mein aapne incorrect ya invalid email provide ki ho.
Account Suspended/Banned
Agar aapka account policy violations ki wajah se suspend ya ban ho jaye.
Change of Mind
Agar aap khud service use karna band kar dein ya purchase ke baad change of mind ho jaye.
Local Connectivity Issues
Agar aapki khud ki internet ya connectivity problem ho — yeh hamare control mein nahi.
WhatsApp/Email Par Contact Karein
Purchase ke 7 days ke andar WhatsApp (+92 342 6717040) ya email (miannafees@substoretools.com) par contact karein.
Proof Submit Karein
Screenshots ya error logs provide karein jo continuous system error ya issue show karein.
Verification
Hamari team aapka case review karegi aur issue hamare end se verify karegi.
Refund ya Replacement
Agar eligible hain to refund ya replacement di jayegi — aapki choice aur situation ke hisaab se.
7 Working Days Tak
Approved refunds (valid cases ke liye) usually 7 working days mein process hoti hain — payment method aur bank procedures ke hisaab se.
📞 Refund Related Koi Sawaal?
Hamare support team se directly contact karein — hum help karne ke liye hamesha available hain.